Medical Receptionist/Medical Assistant Center for Preventive Medicine

Medical Receptionist/Medical Assistant

Part Time • Center for Preventive Medicine
Benefits:
  • Flexible schedule
A busy, high-quality private primary care office is seeking a dependable, professional, and detail-oriented Part-Time Medical Receptionist / Medical Assistant to join our patient-centered team.

This position is ideal for someone who has strong front-desk medical office experience, enjoys helping patients, and can work efficiently in a fast-paced primary care setting.

Preferred experience:

  • Prior experience in a busy private primary care or specialty medical office
  • Epic EHR experience strongly preferred
  • Insurance verification and eligibility checking
  • Patient check-in and check-out
  • Collecting copays, deductibles, and patient balances
  • Scheduling, rescheduling, and managing provider templates
  • Answering phones and handling patient messages professionally
  • Prior authorization, referral, and medical form experience helpful
  • Basic medical assistant skills preferred but not required
Responsibilities include:

  • Greeting patients warmly and professionally
  • Verifying insurance before visits
  • Updating demographics, insurance, pharmacy, and contact information in EPIC
  • Collecting copays and outstanding balances at time of service
  • Scheduling follow-up visits and care-management appointments
  • Managing phone calls, portal messages, faxes, and patient requests
  • Helping reduce no-shows through confirmation and follow-up processes
  • Supporting providers, medical assistants, and care-management staff
  • Maintaining HIPAA-compliant, accurate, and organized documentation
The ideal candidate is:

  • Friendly, calm, and professional with patients
  • Reliable and punctual
  • Comfortable multitasking in a busy office
  • Detail-oriented with insurance and scheduling
  • Able to communicate clearly with patients and staff
  • Comfortable enforcing office policies respectfully
  • A team player who understands the importance of excellent patient service and accurate front-desk work
Schedule: Part-time; days/hours to be discussed
Location: Grosse Pointe MI
Compensation: Based on experience
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